Susan’s Deli of Course

Reviews

• Steven C.

  star star star star star 10 June 2026

  This place makes great breakfast food!  They're also open during the afternoon for lunch, but since I don't work near here, I haven't tried that, but I'm sure it's good also.
  
  They make all the food on the grill, as opposed to microwaving it. Take note that they have a very efficient operation, so know what you want before you get into line, and that'll make things easier.
  
  Also, a nice touch that I recently noticed is that they give out a pack of breath mints with every coffee!  What a great idea!
  
  I'd highly recommend Susan's Deli for freshly made food.  Give them a try!

• Angela T.

  star star star star star 30 May 2026

  Cooked fresh and delicious. Prices vary but are great for fresh city cooking! Friendly staff, great location across from the commuter rail at South Station.  100% worth the walk across the street.

• Eff Y.

  star star star_border star_border star_border 28 May 2026

  Been in twice: once for a roast beef sandwich that was good but nothing to write home about, and once for a breakfast sandwich.
  It's not clear where to go to order, number one. Signage would be great. Menu didn't mention breakfast sandwiches, so I asked if I could get a sandwich and was told they don't have sandwiches until lunch. I repeated "you don't have breakfast sandwiches?", and was reprimanded that I said sandwiches and not breakfast sandwiches, and that of course they have breakfast sandwiches.
  Anyway, I ordered bacon egg cheese on white, paid, and ordered; then waited as people came and went with their food.
  After 10 minutes (they had forgotten my order), they called out "bacon and egg on English muffin", and handed me the bag.
  "On white", I said, as they unbagged, made toast, and slapped the same egg on toast.
  "You want hot sauce?" the lady asked as she handed me the bag. "No thanks", I replied, "I just want to get out of here."
  Bottom line is they don't have a point of sale system and rely on memory. Be ready to reorder and check your order after you get it. IF you get it.

• Shel D.

  star star star star star_border 27 May 2026

  So Ive been going here for what seems like forever. Im not a "regular" in that I go every week, but I frequent it enough that the staff recognizes me - although I don't blend I suppose ha ha.
  
  Anyhoo.... if you are looking for service with bells, whistles and all the pleasantries of a sit down restaurant, go elsewhere. If you are looking for a place that wont take up your whole lunch hour waiting in line and has consistent good food, good portions and fair prices (for downtown), then you got a new spot!
  
  Ive never gotten a sandwich here I didn't like - the turkey wrap, the hot pastrami on rye with mustard, the tuna on sub roll add onion and lettuce, falafel wrap... it goes on and on. all very good and stuffed high while being reasonably priced.  I have seriously never gotten any order here done incorrectly (*please see ordering tip below), if you know what you're doing you're golden.
  
  They have everyday grill "stuff" ie. steak tips, chicken kabobs, chicken kabobs etc.  they come as a plate with rice and salad or on salad or on rice, both with a pita.
  The also have a daily hot dish, like turkey and stuffing, or fish on Fridays, or American chop suey (ok this is the only thing I don't like its too salty for my liking and the pasta a bit over done. I like firmer pasta not squishy.)
  
  so the "American" style selection is pretty vast and you don't bore easily of it.
  
  Now then, the nitty gritty...Don't let the long line fool you, they run this place militantly, as you see in other reviews, but it works and frankly I don't care if they aren't chitchatting with me - they have money to make and I have lunch to eat in an hour.
  
  *TIP: look at the menu outside in the window, KNOW WHAT YOU WANT BEFORE YOU GET TO THE COUNTER, or you will regret it. not only do they get annoyed, evvvvvvvvvvvvveryone behind you will too.  you place your full order the far left of the counter. Be as specific and to the point at you need/want.  ie. "corned beef on dark rye, with mustard.  add onion, do not cut" BOOM done. or "chicken kabob, rice, salad.  dry thousand island dressing on the side" **********IF YOU DO NOT ORDER A DIFFERENT DRESSING THEY PUT ITALIAN ON IT!!!!!!!!!!!!!!!!!!! there. you've been warned.
  after you tell the gentleman what you want you move along the counter to the register and tell the woman what you got and pay her.  another person will have bundled your food and say your order out loud.  take it and hustle outta there bc, like I said its IN and OUT baby! get your rear in gear.
  
  like I said, solid and consistent, sometimes the hot meal might be a little to salty for my liking but Im not a salt person, so I cant really comment more.  and as for the queer-o-meter... its Boston, downtown.  I get a smile and a hello (finally after 10 years+) from the staff when sporting a bow tie. its a non issue.
  
  happy eating.
  Cheers!

• Katharine H.

  star star star star star 25 May 2026

  This place is a run like a well oiled machine! I'm always impressed by the amount of orders they put out while I wait for my meal. They offer your standard breakfast options at reasonable prices which is a great way to start my work day. If you come here enough, they'll remember your order/preferences. I probably drive them nuts choosing different things each time. It's a no nonsense type of place. I love it!